WCI is the future of Management and Technology Consulting.

WCI combines the old economy values and experience of improving customer service and delivery reliability with new economy technology-enablers. WCI has been serving the world's leading companies for the past 15 years. Our track record of managing major change programmes is exemplary as throughout our projects we maintain a Client Partnership & Team Ethos.

Established in 1986, WCI have offices across North America & Europe. Our work spans:

• Delivering Excellence in Business Process Design
  
• Broad Internet Technology skills to exploit web opportunities
  
• Robust Managed Service capability for IT, Service and Supply Processes
  
• Strong Change Management Skills

WCI consultants and technology specialists understand how to apply the latest technology to create customer-focused processes that deliver world-beating service and reliability. They also understand the fine line that you must tread between delighting customers and leading change initiatives. From strategy and process consulting advice through application development and systems integration to training, interim managers and managed services, WCI staff can provide all the necessary skills and resources to ensure that both today's and tomorrow's objectives are met… and in Internet time!

WCI draws its consultants and technology specialists from senior management and professional positions in industry. They understand the fine line between implementing radical change and running a day-to-day business. There's good reason for this focus on recruitment. Ask any seasoned user of consultants to describe their successful experiences and one common theme becomes evident. Clients want consultants and specialists who can be trusted to work well with staff at all levels and across all disciplines. Gone are the days when the combination of smart mind and sharp suit won the day. The corporate graveyard is full of great ideas! Making it happen is what makes a difference.

The problem is that if you've never been there (let alone got the T-shirt!) how can you persuade local management that change is either necessary or indeed possible? Sadly most consultants have never sat where you are. They moved quickly from classroom to boardroom (your boardroom!) without understanding what it takes to balance the often conflicting needs of customers, employees and the financial world.

WCI help clients to deliver outstanding customer and shareholder value through step changes in operational performance. In the process of creating value we develop working environments that encourage and reward excellence for both consultant and client alike. WCI consultants value experience over methodology, results over analysis and client relationships above all.

WCI's mission is to help clients maximise shareholder and customer value through excellence in Process Design and the exploitation of Internet Technology. The client list ranges from Microsoft to ICI, Ford to Credit Suisse First Boston, the NHS to Cisco and GlaxoSmithKline to Guinness.

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See our web site for a full client list: www.wcigroup.com