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There are about 2,000 people in our Customer Care team, spread around four sites in Sheffield, Manchester, Bellshill near Glasgow, and Dudley.
We′re from all walks of life, ages and backgrounds. We′re funny, lively, helpful and sincere. And, most of all, when it comes to great customer service, we really know our stuff. We work to sort out problems, help customers find what they need and give them the kind of service that knocks their socks off. The way we work makes for a really friendly place, wherever you join us. Each team of 12 to 15 Customer Care Advisors works flexible shifts and has a Team Coach. That means there′s always someone around to help or guide you when you need it. Join us and you′ll deal with customers over the phone, helping them to find the best package, get connected, sort out bills − all kinds of things. You′ll put people at their ease and deal quickly with their questions. And with great training and development, there′s no telling where you could take your career. |