Call Centre

In a business that’s all about bringing people closer, our Contact Centres in Merthyr Tydfil, Greenock and Doxford have a big role to play. The people who work there are the ones who talk to our customers direct, so they’re the ones who know what matters to them most.


For most jobs, you don’t need to be up on the latest technology (we’ll give you all the training you need). What you do need are a friendly personality and a natural way with people. And you’ve got to enjoy being part of the team.


We’ve done everything we can to make our contact centres nice places to work, but the atmosphere in them is really down to the people. They’re relaxed and friendly but at the same time there’s a sense of purpose. So whether you choose to work full or part-time you’ll really get something out of it.


Speaking of which, on top of a decent basic, we pay really good bonuses (for inbound sales jobs, you can earn up to 50% of your salary). We also offer a great range of benefits including, amongst others, 25 days holiday plus bank holidays, childcare tax credits and subsidised Starbucks and restaurants at all sites.