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PCSO: the role Benefits Apply

The role of the PCSO.

PCSOs are uniformed police staff who perform a high visibility, patrolling role - providing reassurance to the communities they serve. They use their powers to tackle non-confrontational crime, disorder, nuisance and anti-social behaviour - which in turn allows police officers to concentrate on critical crimes and incidents. For example, PCSOs carry out functions which need a uniformed presence but do not necessarily require the full skills and expertise of a police officer.

PCSOs contribute to the safety of the community in a whole variety of ways. As well as assisting with crime reduction projects and liasing with schools they have the power to confiscate alcohol and cigarettes from the under-aged, deal with abandoned and unlicensed vehicles and issue fixed penalty notices.

PCSOs come from all walks of life - some of our most successful officers have formerly been a security guard, a museum warden, a supermarket checkout supervisor, an ambulance officer, a chef, a bus driver, a school assistant and a nurse.

So what do we look for? Essentially you need plenty of initiative as well as the ability to work as part of a team; you care about your community and have a desire to make a difference. Excellent communication skills are paramount, as is a flair for remaining approachable and positive in difficult situations and considering and respecting the opinions, circumstances and feelings of others.