About CPP
We believe life should be lived - not worried about. That's why no-one does more to support and protect what's important to people than CPP. When phones, credit cards, keys or even identities are lost or stolen, our customers need help to put things right. CPP is a leading international business in the fast growing 'life assistance' market. We call it life assistance. Over 10 million of our customers call it a blessing.
With fantastic products and a trusted reputation that's growing our business dramatically; over 300 leading consumer and financial brands around the world now trust us to support their customers when they need it most. These aren't your conventional contact centres. There's a pace and buzz that comes from being involved in one of the fastest growing markets around. Constantly evolving, you can feel the energy as soon as you step through the doors.
Our Roles in More Detail
Consumer Sales Advisor
At the heart of our customers’ peace of mind are people like you. Like us, you know that sales isn’t just about simply selling – it’s about building warm, trusted relationships. Sure it’s about meeting targets. But more importantly, it’s about identifying what customers really want and matching the perfect product to their needs. We’ll look to you to provide advice on our latest products so even more people can benefit from what CPP has to offer – helping them to get on with living life, not worrying about it.
Customer Service Advisor
Never worked in a contact centre? No problem. If you’re passionate about delivering great service, you belong in a place that takes it as seriously as you do. Putting our customers’ needs at the centre of your day, they’ll be instantly put at ease by your warmth, helpfulness and sheer depth of knowledge. Handling incoming calls, you’ll be a reassuring voice, the first point of contact – someone who not only deals with customer enquiries quickly and efficiently when the worst does happen, but that also guides them through the choice of other useful products in our range, so that they’re even better protected in the future.
For more information and how to apply
For more information and how to apply please visit our website www.cppjobs.co.uk
